FAQ

Frequently Asked Questions

Where do you ship to?
We currently ship to the United States. We are working on expanding to Ecuador and Latin America soon.

How long does shipping take?
Orders are processed in 1–3 business days. Estimated delivery is 7–15 business days depending on your location.

Do you provide tracking?
Yes! Once your order ships, you will receive a tracking number via email.

What payment methods do you accept?
We accept credit and debit cards (Visa, Mastercard, American Express) and PayPal.

Is my payment information secure?
Absolutely. All transactions are processed securely through PayPal.

What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition.

How do I request a refund?
Contact us at edudetectives2760@gmail.com with your order number and we will assist you promptly.

What kind of products do you sell?
We specialize in tech accessories, office furniture, cameras, tablets, and home office gear.

Are your products covered by a warranty?
Product warranties vary by item. Please contact us for specific warranty information.